Avalon Riverview North - BUYER BEWARE

Managed by people that are only looking for a quick buck. The apartments are ok, the inconvenience is not. Here are things to look out for: 1. Watch out for management and make sure everything is documented before your move. If they can they will screw you. We called them two days ahead of our move just to check everything was fine only to learn that the previous tenants were squatting. Despite... [more]

Managed by people that are only looking for a quick buck. The apartments are ok, the inconvenience is not. Here are things to look out for: 1. Watch out for management and make sure everything is documented before your move. If they can they will screw you. We called them two days ahead of our move just to check everything was fine only to learn that the previous tenants were squatting. Despite management negligence (they apparently “could not reach us” even though they had all our contact details), they made us rent another apartment in the building for one month, taking advantage of our disadvantage. After living out of boxes for one month, Avalon management would only pay for our second move to the apartment we originally rented but only after I raised hell and contacted company board members. Seriously, beware! 2. The elevators are a nightmare and are always broken. It can sometimes take 15 minutes to get to the lobby during the morning rush and don't be surprised to see lines snaking through the lobby when you’re coming back home from work. Management’s attitude is to NOT inform tenants and they NEVER give you a firm date when things will return to normal. It is not uncommon to see an elevator out of commission for 5-7 days. 3. The garage doors break down and are not repaired. A couple of months ago, one of the doors was broken and left open for one month, compromising security of the parking lot. Again, they never inform you when they expect it to be fixed. 4. Gym equipment is not maintained and a lot of equipment is broken. If you’re moving in and were considering canceling your gym membership, think again. 5. You’re a target of cross-selling emails from retailers. The management office won’t send out the notices you need (i.e. when things are broken) but will send you tons of BS emails, trying to cross sell you crap you don’t need. In all, we were ok with our apartment but for the price they charge, were expecting quality service from Avalon. [less]