First Service never reply emails or phone calls

I am a potential buyer of this building and have dealt with the property management regarding some issues for a while. I have sent tons of follow up emails and left voicemails in their offices, and I barely got any response! I am not sure if First Service always provides such bad service in all buildings in Manhattan condos or just people who cover this building does not do their jobs. Does anyone... [more]

I am a potential buyer of this building and have dealt with the property management regarding some issues for a while. I have sent tons of follow up emails and left voicemails in their offices, and I barely got any response! I am not sure if First Service always provides such bad service in all buildings in Manhattan condos or just people who cover this building does not do their jobs. Does anyone come across the same communication issues? This is really annoying, I have talked to my broker and other people, their experience with this building is not much different with mine. I definitely think the bad property management service will drive buyer away, and the losses are taken by the building owners who pay tons of money to the company, not sure how the owners would think about this. [less]