Front desk will not hold keys!

Can someone from Moinian explain why this terrible policy was put in place? Residents can't leave keys with the doorman, and the building now charges a $35 fee if you get locked out. I can understand the latter, but what's the point of paying for a doorman building when your doorman won't even hold keys? From Curbed: ... [more]

Can someone from Moinian explain why this terrible policy was put in place? Residents can't leave keys with the doorman, and the building now charges a $35 fee if you get locked out. I can understand the latter, but what's the point of paying for a doorman building when your doorman won't even hold keys? From Curbed: http://ny.curbed.com/archives/2011/08/17/40_gold_leasing_update_90_washington_renters_cant_leave_keys.php "No one is allowed to leave keys with their doorman. This means anyone who has guests, house keepers, dog walkers would have to arrange to give them their keys some other way. I can't tell you what a huge inconvenience this has caused the residents. It's made A LOT of residents unhappy. After all we are paying for a doorman and being able to leave keys with them is a service they should provide. All doorman buildings I know have this policy. What are they going to say next? That we can't leave packages with them?" [less]